1.Order Processing Time
Non-custom orders wilbe processed and shipped within 1-3 business days. For custom products, the production process maytake 5-12 business days, depending on the customization reguirements and order volume, Once your order has shipped, yolwill receive a confirmation email with a tracking number.
2.Shipping Methods
We offer a variety of shipping options for global customers, including but not limited to:
-Standard International Shipping
-Expedited international Shipping
-EconomyInternational Shipping
The choice of shipping method will depend on the destination country/region and product weight. You can select the most suitable shipping method during checkout.
3.Shipping Regions
We support worldwide shipping. No matter where you are located, we wil do our best to ensure your product is delivered safelyand on time. lf your country or region is not listed in our shipping options, please contact us to inquire about special shipping ar rangements.
4. Shipping Fees
Shipping fees wil be calculated based on your delivery address, the shipping method selected, and the weight ofthe order.
-Standard International Shipping is typically the most economical, but it may take longer for delivery.
-Expedited International Shipping has a higher fee but delivers faster.
-Economy international Shipping is suitable for customers who are not in a hurry, as it is more afordable but may take longer
Shipping fees will be clearly displayed at checkout, and you can choose the shipping option that best suits your needs.
5.Shipping Time
-Standard International Shipping: Typically takes 5-12 business days, depending on the destination.
-Expedited International Shipping: Typically takes 3-7 business days, depending on the destination.
-Economy International Shipping: Typically takes 15-30 business days, depending on the destination.
Please note that shipping times may be delayed due to international holidays, customs inspections, or other factors.
6.Tracking Information
Once your order has shipped, we will provide a tracking number via email, so you can track your order's status on the courier's website.
7.Customs & lmport Duties
International orders may be subject to customs duties or import taxes, which are the responsibility ofthe recipient.
Please note that the specific amounts for duties and taxes are determined by the destination country/region and cannot be predicted or controlled by us.
lf certain items are prohibited for import in your country/region, you may not receive your order, and the related responsibility will fall on the customer.
8.Undelivered Packages &incorrect Addresses
lf a package cannot be delivered due to inaccurate recipient information or shipping restrictions, we will contact you and do our best to assist you in resolving the issue.
If the package is undeliverable due to an incorrect address, the cost of reshipping will be borne by the customer.
9. Lost or Damaged Packages
1. lf your package is lost or damaged during shipping, please contact our customer service team promptly.
2. We will assist you in filing a claim with the courier company and provide a solution based on the specific situation
10.Miscellaneous
This shipping policy applies only to products purchased from our independent website. The final interpretation of this shippingpolicy belongs to ourindependent site.